Interview: Data sovereignty and compliance with DMS and M365
Issues such as sovereign cloud, GDPR-compliant data management and long-term IT security are increasingly occupying businesses in Europe. In this interview, Patrick Carl, Director at Portal Systems, explains how Microsoft 365, Shareflex and Portal Systems can provide guidance and reliable solutions in this area.
Question: What is meant by a ‘sovereign cloud’ and why is this topic so crucial, particularly for companies in Europe?
Patrick Carl: ‘Sovereign’ does not mean doing everything yourself. That is neither possible nor sensible in today’s world. Rather, it means retaining control and making informed decisions. We have chosen to build on Microsoft’s offerings here because Microsoft provides an impressive range of solutions and invests heavily in meeting European requirements.
The complete toolkit for legally compliant and audit-proof document management
Question: How do DMS solutions based on Microsoft technology ensure strict EU requirements, such as the GDPR, are reliably met?
Patrick Carl: Here, Shareflex and M365 offer a wide range of tools to meet legal requirements. Secure and certified service providers and cloud infrastructures form the foundation. Shareflex adds structured and organised data and documents, combined with integrated access management. Retention and confidentiality classifications can further enhance this. This ensures that documents are stored in a legally compliant and audit-proof manner, and that information cannot be disclosed without authorisation.
Question: What advantages do companies gain by partnering with Portal Systems for implementation, particularly in terms of security, compliance, and long-term sustainability?
Patrick Carl: Microsoft is the wind that creates the waves. Shareflex is the surfboard for riding those waves. Consequently, our customers always benefit from the investments and capabilities of the Microsoft platform. Microsoft invests heavily in IT security and data protection. This also applies to documents managed in M365 using Shareflex. We are ISO 27001 certified ourselves and offer our services exclusively via Microsoft Azure. I am convinced that Microsoft will always provide the superior overall platform. Even if a competitor is ahead in certain niche areas, Microsoft can catch up. A good example of this is their close collaboration with OpenAI regarding artificial intelligence. It’s impressive how quickly they integrated this into their own products.