There was no test operation due to the short launch period. The system went live immediately in January 2011. Frank Merbecks: “Our test system, where we can now develop and test new functionalities and change requests, is also available to OSRAM affiliates for review and testing during the roll-out process”.
OSRAM was very pleased with the roll-out of the software and the subsequent support. Any technical or conceptual errors that occurred, were usually fixed at short notice. And due to the high demands in terms of data security and data volumes, several site collections were used to manage the data.
Shareflex Contract now serves as a global contract archive for customer and internal contracts. The main users are contract management, sales and distribution controlling. As well as this, the “Finance and Accounting/Tax” division, which is responsible for internal contracts, is also involved. In addition, Quality Management uses the system to archive quality agreements with customers.
Shareflex Contract is in operation at OSRAM, OSRAM Opto Semiconductors and Traxon (Germany, Slovakia, Austria and Hungary). After the roll-out in a number of other European countries, the Asian country organisations followed in spring 2013. And after resolving some legal issues, the company now deploys the system in the NAFTA countries, too.