Privacy statement

I. Name and address of the person responsible

The person responsible within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other provisions of data protection law is:

PSC Portal Systems Consulting GmbH

Fischertwiete 1, Chilehaus B, 20095 Hamburg

phone +49 40-22 60 40 -00

email: info@portalsystems.de

II. Name and address of the Data Protection Officer

The company has appointed a data protection officer, who can be contacted via the email address datenschutz@portalsystems.de or the contact details given in I. Please add the words “Data protection – personal/confidential” to postal addresses addressed to the data protection officer.

III. General information on data processing

1. Scope of processing of personal data

We collect and use the personal data of our users only to the extent necessary to provide a functional website and our content and services. The collection and use of personal data of our users takes place regularly only with the consent of the user. An exception applies in those cases in which prior consent cannot be obtained for actual reasons and the processing of the data is permitted by statutory provisions.

2. Legal basis for the processing of personal data

Where we obtain the consent of the data subject for the processing of personal data, Article 6 para. 1 lit. a of the EU General Data Protection Regulation (GDPR) serves as the legal basis for the processing of personal data.

Art. 6 para. 1 lit. b GDPR serves as a legal basis for the processing of personal data data required for the performance of a contract to which the data subject is a party. This shall also apply to processing operations necessary for the implementation of pre-contractual measures.

If the processing of personal data is necessary to fulfil a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR serves as the legal basis.

In the event that vital interests of the data subject or another natural person necessitate the processing of personal data, Art. 6 para. 1 lit. d GDPR serves as the legal basis.

If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and fundamental freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 lit. f GDPR serves as the legal basis for the processing.

3. Data erasure and storage time

The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage no longer applies. In addition, storage can take place if this has been provided for by the European or national legislator in Union law regulations, laws or other regulations to which the person responsible is subject. The data shall also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless it is necessary for further storage of the data for the conclusion or performance of a contract.

IV. Provision of the website and creation of log files

1. Description and scope of data processing

Each time you access our website, our system automatically collects data and information from the computer system of the accessing computer.

The following data will be collected:

  • Information about the browser type and the version used
  • The user’s operating system
  • The Internet service provider of the user
  • The IP address of the user
  • Date and time of access
  • Websites from which the user’s system accesses our website
  • Websites accessed by the user’s system through our website

The data is also stored in the log files of our system. These data are not stored together with other personal data of the user.

2. Legal basis for data processing

The legal basis for the temporary storage of data and log files is Art. 6 1 lit. f GDPR.

3. Purpose of the data processing

The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user’s computer. For this purpose, the IP address of the user must remain stored for the duration of the session.

The data is stored in log files in order to ensure the functionality of the website. The data is also used to optimise the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

These purposes also include our legitimate interest in data processing pursuant to Art. 6 para. 1 lit. f GDPR.

4. Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. In the case of the collection of data to provide the website, this is the case when the respective session is terminated.

If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this is possible. In this case, the IP addresses of the users are deleted or alienated so that a mapping of the calling client is no longer possible.

5. Possibility of opposition and removal

The collection of data for the provision of the website and the storage of data in log files is mandatory for the operation of the website. Consequently, there is no possibility of objection on the part of the user.

V. Use of cookies

1. Description and scope of data processing

Our website uses cookies. Cookies are text files that are stored in the Internet browser or by the Internet browser on the user’s computer system. When a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again.

We use cookies to make our website more user-friendly. Some elements of our website require that the calling browser can also be identified after a page change. We also use cookies on our website which allow an analysis of the websurfing behaviour of the users.

In this way the following data can be transmitted:

  • Entered search terms
  • Frequency of page views
  • Use of website features

When accessing our website, the user is informed about the use of cookies for analysis purposes and has obtained his consent to the processing of the personal data used in this context. In this context, a reference to this data protection declaration is also made.

2. Legal basis for data processing

The legal basis for the processing of personal data using technically necessary cookies is Article 6 para. 1 lit. f GDPR.

The legal basis for the processing of personal data using cookies for analysis purposes is Art. 6 para. 1 lit. a GDPR, if the user has given his consent.

3. Purpose of the data processing

The analysis cookies are used for the purpose of improving the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus constantly optimise our offer.

In these purposes, we also have a legitimate interest in the processing of personal data in accordance with Art. 6 para. 1 lit. f GDPR.

4. Duration of storage, possibility of objection and removal

Cookies are stored on the user’s computer and transmitted to our site by the user. Therefore, as a user, you also have full control over the use of cookies. By changing the settings in your Internet browser, you can disable or restrict the transfer of cookies. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are disabled for our website, it is possible that not all functions of the website can be used to the full extent.

VI. Newsletter

1. Description and scope of data processing

You can subscribe to a free newsletter on our website. When registering for the newsletter, the data from the input form will be transmitted to us. We use the HubSpot system for sending newsletters.

We collect the following data for this purpose:

  • Email address

In addition, the following data is collected during registration:

  • IP address of the calling computer
  • Date and time of registration

Your consent will be obtained for the processing of your data during the registration process and reference will be made to this data protection declaration.

No data will be passed on to third parties in connection with data processing for the dispatch of newsletters. The data will be used exclusively for sending the newsletter.

2. Legal basis for data processing

The legal basis for the processing of the data after registration to the newsletter by the user is Art. 6 para. 1 lit. a GDPR, if the user has given his consent.

The legal basis for the dispatch of the newsletter as a result of the sale of services is § 7 para. 3 Act against Unfair Practices (UWG).

3. Purpose of the data processing

The collection of the user’s email address is used to deliver the newsletter.

The collection of other personal data as part of the registration process is intended to prevent misuse of the services or the email address used.

4. Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. The email address of the user will be saved as long as the subscription to the newsletter is active.

The other personal data collected in the course of the registration process are usually deleted after a period of seven days.

5. Possibility of opposition and removal

The subscription to the newsletter can be cancelled by the affected user at any time. For this purpose there is a corresponding link in every newsletter.

This also enables the revocation of the consent to the storage of personal data collected during the registration process.

VII. Video Integration

1. Description and scope of data processing

On our website we embed videos of the platform YouTube. YouTube operator is the company YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages equipped with a YouTube plug-in, a connection is established to the YouTube servers. This tells the YouTube server which of our pages you have visited.

The videos are included in advanced privacy mode. No data will be transmitted to YouTube unless the video is started. If you are logged in to your YouTube account, you allow YouTube to directly associate your browsing behaviour with your personal profile. You can prevent this by logging out of your YouTube account.

For more information on how to handle user data, see the YouTube privacy policy at:https://policies.google.com/privacy?hl=en.

2. Legal basis for data processing

The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

3. Purpose of the data processing

The use of YouTube is in the interest of an appealing presentation of our online offers.

4. Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected.

5. Possibility of opposition and removal

We use YouTube in advanced privacy mode. Data is not transmitted to YouTube until the video is started. If you do not want to transmit data to YouTube, you must not start a video.

VIII. Google Analytics

1. Description and scope of data processing

This website uses features of the web analysis service Google Analytics. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called “cookies”. These are text files which are stored on your computer and which allow an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there.

We have enabled the IP anonymization feature on this website. As a result, your IP address will be truncated by Google within member states of the European Union or other signatory states to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google Data.

2. Legal basis for data processing

The storage of Google Analytics cookies is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analysing the user behaviour in order to optimise both his web offer and his advertising.

3. Purpose of the data processing

We use Google Analytics to analyse and continuously improve our website.

4. Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected.

5. Possibility of opposition and removal

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

You can prevent Google Analytics from capturing your data by clicking on the following link. An opt-out cookie is set to prevent the collection of your data on future visits to this site:

.

For more information on how Google Analytics uses user data, please refer to Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

IX. Google Analytics Remarketing (DoubleClick)

1. Description and scope of data processing

Our website uses the features of Google Analytics remarketing in conjunction with the cross-device features of Google AdWords and Google DoubleClick. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

2. Legal basis for data processing

The summary of the collected data in your Google account is solely based on your consent, which you can give or revoke from Google (Art. 6 para. 1 lit. a GDPR). For data collection operations that are not merged into your Google account (for example, because you do not have a Google account or have objected to the merging), the collection of the information is based on Art. 6 para. 1 lit. f GDPR. The legitimate interest stems from the fact that the website operator has an interest in the anonymous analysis of the website visitors for advertising purposes.

3. Purpose of the data processing

This feature allows you to link advertising target groups created with Google Analytics Remarketing with the cross-device features of Google AdWords and Google DoubleClick. In this way, interest-related, personalised advertising messages, which have been adapted to you on one device (e.g. mobile phone) depending on your previous usage and websurfing behaviour, can also be displayed on another of your devices (e.g. tablet or PC). If you have given your consent, Google links your web and app browser history to your Google account for this purpose. In this way, the same personalised advertising messages can be displayed on any device on which you sign in with your Google account. To support this feature, Google Analytics collects Google-authenticated user IDs that are temporarily linked to our Google Analytics data to define and create target audiences for cross-device advertising.

4. Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected.

5. Possibility of opposition and removal

You can permanently opt-out of cross-device remarketing/targeting by disabling personalised advertising in your Google account; Follow this link: https://www.google.com/settings/ads/onweb/.

X. Hubspot

1. Description and scope of data processing

Our website uses the analysis functions of HubSpot. The company HubSpot Inc. is a company headquartered in the United States, which maintains an office in Ireland (HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland).

2. Legal basis for data processing

The legal basis for the use of the service is Article 6 para. 1 lit. f GDPR. The legitimate interest stems from the fact that the website operator has an interest in the analysis of the website usage.

3. Purpose of the data processing

The data collected by HubSpot will help us to evaluate the use of our website on the basis of statistics. We use the data to ensure and continuously improve the smooth operation of our website and all offers. HubSpot also enables us to offer website visitors targeted marketing.

4. Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected.

5. Possibility of opposition and removal

You can prevent the collection of data if you prohibit the storage of cookies in your browser.

You can find more information about HubSpot’s handling of user data in the provider’s privacy policy: https://legal.hubspot.com/privacy-policy

XI. Contact form and email contact

1. Description and scope of data processing

A contact form is available on our website, which can be used for electronic contact. If a user takes this opportunity, the data entered in the input mask is transmitted to us and stored. These data are:

  • Salutation
  • First name
  • Last name
  • Email
  • Company, institution

Further information may be provided, but are optional:

  • Title
  • Phone
  • Message “How can we help you”
  • Interests “I’m interested in”

The following data will also be stored at the time of sending the message:

  • The IP address of the user
  • Date and time

Your consent will be obtained for the processing of the data as part of the sending process and reference will be made to this data protection declaration.

Alternatively, you can contact us via the email address provided. In this case, the personal data of the user transmitted with the email will be stored.

In this context, the data will not be passed on to third parties. The data is used exclusively for the processing of the conversation.

2. Legal basis for data processing

The legal basis for the processing of the data is Art. 6 para. 1 lit. a GDPR, if the user has given his consent.

The legal basis for the processing of the data transmitted in the course of sending an email is Art. 6 para. 1 lit. f GDPR. If the email contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

3. Purpose of the data processing

The processing of the personal data from the input mask serves us exclusively for the processing of the establishment of contact. In case of contact by email, this also constitutes the necessary legitimate interest in the processing of the data.

The other personal data processed during the submit operation are used to prevent misuse of the contact form and to ensure the safety of our information technology systems.

4. Duration of storage

The data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. This is the case for the personal data from the input mask of the contact form and those sent by email, if the respective conversation with the user has ended. The conversation ends when it is clear from the circumstances that the facts concerned have been conclusively clarified.

The additional personal data collected during the submit operation will be deleted after a period of seven days at the latest.

5. Possibility of opposition and removal

The user has the possibility to revoke his consent to the processing of the personal data at any time. If the user contacts us by email, he can object to the storage of his personal data at any time. In such a case, the conversation cannot be continued.

All personal data stored in the course of establishing contact will be deleted in this case.

XII. Rights of the person concerned

If your personal data is processed, you are data subject within the meaning of the GDPR and you are entitled to the following rights to the person responsible:

1. Right to Information

You can request confirmation from the person responsible as to whether personal data relating to you will be processed by us.

In the event of such processing, you may request the following information from the person responsible:

(1) the purposes for which the personal data are processed;

(2) the categories of personal data which are processed;

(3) the recipients or categories of recipients to whom the personal data relating to you has been disclosed or will be disclosed;

(4) the planned duration of the storage of personal data relating to you or, where specific information is not possible, criteria for determining the storage duration;

(5) the existence of a right to rectify or delete the personal data concerning you, a right to restrict processing by the person responsible or a right of objection against such processing;

(6) the existence of a right of appeal to a supervisory authority;

(7) any information available on the origin of the data, if the personal data are not collected from the person concerned;

(8) the existence of automated decision-making, including profiling, in accordance with Article 22 para. 1 and 4 GDPR and, at least in these cases, meaningful information on the logic involved, the scope and the intended effects of such processing for the data subject.

You have the right to request information on whether the personal data relating to you is transmitted to a third country or to an international organisation. In this context, you may request to be informed of the appropriate guarantees pursuant to Article 46 GDPR in connection with the transfer.

2. Right to rectification

You have the right to rectification and/or completion to the person responsible, provided that the processed personal data relating to you are incorrect or incomplete. The person responsible must carry out the correction immediately.

3. Right to limitation of processing

Under the following conditions, you may request the restriction of the processing of personal data concerning you:

(1) If you dispute the accuracy of the personal data relating to you for a period of time, which enables the person responsible to verify the accuracy of the personally identifiable information;

(2) the processing is unlawful and you reject the deletion of the personal data and instead demand the restriction of the use of personal data;

(3) the person responsible is no longer in need of the personal data for the purposes of processing, but you need them to assert, exercise or defend legal claims, or

(4) if you object to the processing pursuant to Article 21 para. 1 GDPR and it has not yet been established whether the legitimate reasons of the person responsible outweigh your reasons.

If the processing of the personal data relating to you has been restricted, this data, apart from its storage, may only be subject to your consent or to the assertion, exercise or defence of legal claims or to protect the rights of another natural or legal person or for reasons of an important public interest of the Union or of a Member State.

If the limitation of processing has been restricted according to the above conditions, the person responsible will inform you before the restriction is lifted.

4. Right to deletion

A) Duty to delete

You may require the person responsible to delete the personal data relating to you immediately, and the person responsible is obligated to remove this data immediately, provided that one of the following reasons applies:

(1) The personal data relating to you are no longer necessary for the purposes for which they were collected or otherwise processed.

(2) You revoke your consent on which the processing pursuant to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR was based and there is no other legal basis for the processing.

(3) You object to the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate reasons for the processing or you object to the processing pursuant to Art. 21 para. 2 GDPR.

(4) The personal data concerning you have been processed unlawfully.

(5) The deletion of personal data concerning you is necessary to fulfil a legal obligation under Union law or the law of the Member States to which the person responsible is subject.

(6) The personal data relating to you have been collected in relation to information society services offered pursuant to Art. 8 para. 1 GDPR.

b) Information to third parties

If the person responsible has made the personal data concerning you public and is obliged to delete them in accordance with Art. 17 para. 1 GDPR, is obliged to delete it, taking into account the available technology and the implementation costs, he shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform the persons responsible for data processing who process the personal data that you, as the person concerned, have requested them to delete all links to this personal data or copies or replications of this personal data.

c) Exceptions

The right to deletion does not exist if the processing is necessary

(1) to exercise the right to freedom of expression and information;

(2) in order to fulfil a legal obligation which requires processing under the law of the Union or of the Member States to which the person responsible is subject, or for the performance of a task which is in the public interest or in the exercise of public which has been transferred to the person responsible;

(3) for reasons of public interest in the field of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 GDPR;

(4) for archival purposes in the public interest, scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 GDPR, insofar as the law referred to in Section a) presumably makes the attainment of the objectives of such processing impossible or seriously impairs them, or

(5) to assert, exercise or defend legal claims.

5. Right to be informed

If you have exercised the right to rectify, delete or restrict the processing of your personal data against the person responsible, the latter is obligated to notify all recipients to whom the personal data concerning you have been disclosed of such rectification, deletion or restriction, unless this proves impossible or involves a disproportionate effort.

You have the right to be informed about these recipients by the person responsible.

6. Right to data transferability

You have the right to receive the personal data concerning you, which you have provided to the person responsible, in a structured, common and machine-readable format. You also have the right to transmit this data to another person responsible without hindrance by the person in charge of the personal data provided that

(1) the processing is based on a consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and

(2) the processing is carried out using automated procedures.

In exercising this right, you also have the right to request that the personal data concerning you be transmitted directly by one person responsible to another person responsible, as far as this is technically feasible. Freedoms and rights of other persons must not be affected by this.

The right to data transferability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of public authority which has been transferred to the person responsible.

7. Right of objection

You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data on the basis of Art. 6 para. 1 lit. e or f GDPR; this also applies to profiling based on these provisions.

The person responsible will no longer process the personal data relating to you, unless he can prove compelling reasons for the processing which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

If the personal data concerning you are processed for the purpose of direct advertising, you have the right to object at any time to the processing of the personal data concerning you for the purpose of such advertising; This also applies to profiling as far as it is related to such direct advertising.

If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility to exercise your right of objection in relation to the use of information society services – notwithstanding Directive 2002/58/EC – by means of automated procedures using technical specifications.

8. Right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the revocation.

9. Automated decision in individual cases including profiling

You have the right not to be subject to any decision based solely on automated processing, including profiling, that has any legal effect on you or similarly significantly affects you. This does not apply if the decision

(1) is necessary for the conclusion or fulfilment of a contract between you and the person responsible,

(2) is authorised by legislation of the Union or of the Member States to which the person responsible is subject and contains appropriate measures to safeguard your rights and freedoms and your legitimate interests; or

(3) happens with your express consent.

However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 GDPR, unless Art. 9 para. 2 lit. a or g applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests.

In the cases referred to in (1) and (3), the person responsible shall take appropriate measures to safeguard the rights and freedoms and your legitimate interests, including at least the right of the data controller to obtain the intervention of a person, to present his or her point of view and to contest the decision.

10. Right to appeal to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to appeal to a supervisory authority, in particular in the Member State of your residence, place of work or place of presumed infringement, if you consider that the processing of your personal data is in breach of the GDPR.

The supervisory authority to which the complaint was submitted shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under article 78 GDPR.