Automation & AI

DMS and AI – Ready for the future of document management


Document Management Systems (DMS) simplify the administration of documents in companies and organisations. When the DMS also uses AI, it reduces document processing time and increases business productivity.

19 December 2024 – Frank von Orlikowski

Woman working with AI in DMS.
Woman working with AI in DMS.

Time savings with a DMS


Invoices, emails and a range of other documents are searched for every day in offices. Those who already use a document management system save a lot of time when searching for and processing documents. The DMS is even more effective when it works with AI. This makes document-centric work even more efficient and avoids errors caused by manual input.

DMS and Artificial Intelligence


But what exactly is a DMS? Document management systems are defined as the digital capture, storage, organisation and control of documents. Instead of sorting and storing letters, invoices and other documents in analogue paper form, the system handles all document-centric processes and digitally maps the entire lifecycle.

AI optimises processes

When the DMS uses artificial intelligence (AI), it improves digital collaboration even further. It makes document-based processes more consistent, transparent and faster, and ensures that they are always compliant. Using AI in the DMS ensures end-to-end workflows and automated processes. This means that organisations can reduce costs and increase productivity.

What exactly is AI?

Artificial Intelligence is a field of computer science. AI mimics the cognitive abilities of humans. It does this by recognising and sorting information from input data. It learns either through human programming or machine learning.

Challenges in document management without AI


Manual document management costs companies a lot of time. And time is money. Even in small organisations, classifying, archiving and processing documents by hand is a tedious task. What’s more, manual processes are prone to error. It is particularly annoying, for example, to search for a specific document and not be able to find it because it has been incorrectly tagged.

Duplicate and incorrect data

In addition to incorrect data, data or documents can also be stored twice or three times. This has a negative impact on data quality and makes analysis more difficult. Incorrect data is also a compliance risk, as organisations must process and archive documents in accordance with the law. This is where an AI-enabled DMS comes in.

Better data management with AI


When companies invest in a DMS with AI, they reap multiple benefits. This is because the AI-driven system optimises the entire document management process by automating processes, streamlining workflows and reducing errors.

Advantages of a DMS with integrated AI:

  • Automatic Classification

    AI uses OCR recognition to read the content of a document and automatically categorise it. It also ensures that the appropriate keywords are assigned, enabling structured filing without manual intervention.

  • Improved Data Analysis

    AI is able to process unstructured data from various sources, such as emails or scanned documents, so that the content can be used for further analysis.

  • Faster Search

    Full-text search and automatically generated keywords help users find the documents they need in seconds.

  • Improved Data Quality

    The AI systems integrated into the DMS immediately detect incorrect entries in documents, missing pages and duplicates. Automatically generated correction suggestions improve data quality and verify that data is being archived in accordance with regulatory requirements.

  • Intelligent Routing

    Documents are routed directly to the appropriate departments and people as soon as they are captured. These automated workflows ensure that all important information reaches the right people.

How secure is AI in DMS?


Security is important in all areas where data is processed. In addition to IT security in document management, users should use products with appropriate access controls to prevent unauthorised access to the DMS. You should also ensure that your DMS provider complies with applicable data protection regulations to avoid problems.

Shareflex® Documents and AI

Shareflex is a DMS solution that integrates perfectly with existing systems and can be adapted to your needs with a variety of modules. Your Microsoft 365 environment is the basis for Shareflex. This way, the DMS with AI only uses the areas where you store your documents anyway. This increases your productivity, reduces manual effort and meets all data protection and compliance requirements.

Shareflex® Documents


Document Management with SharePoint and Microsoft 365

With Shareflex Documents you get a tailor-made solution for process and document management with SharePoint and Microsoft 365.

  • ✯ Manage documents more efficiently
  • ✯ Simplify access and speed up searches
  • ✯ Increase productivity and save costs
The user interface of Shareflex Documents, the document management software with SharePoint Online and Microsoft 365.

What does the future hold?


For years, the data contained in documents has become increasingly relevant to businesses – and rightly so. Analysing corporate data provides insights that improve the profitability and competitiveness of companies in all industries. In the future, AI will help us in many areas of document management.

Security, privacy and compliance

An AI-powered DMS already ensures compliance with legal requirements and reduces manual processing of business-relevant data. In addition to processing structured and unstructured data, AI will be able to detect potential risks and identify further optimisation opportunities even more reliably. Furthermore, rapid advances in AI will continue to improve search, for example by automatically recognising semantic relationships in addition to keywords. We are excited about future developments and are already using AI features in Shareflex to further optimise document management and data processing.

The white paper describes how business processes and document management can be made significantly more efficient with AI.

White Paper: AI and Document Management


Artificial intelligence: Harmonise your document processes

In our free white paper on AI and document management, you will learn how to professionally manage business processes and make your company significantly more efficient. Download now for free!

FAQ


How secure are AI-based document management systems?

AI-based document management systems are secure systems that simplify and optimise working with documents in many areas through encryption, access control and compliance with data protection regulations such as GDPR.

How does AI improve efficiency in document management?

AI in DMS saves time and resources by automatically analysing, categorising and extracting information. This reduces manual effort, optimises workflows and increases efficiency.

What specific tasks can AI perform in document management?

AI in DMS classifies documents, extracts relevant information from unstructured data, streamlines workflows and improves search capabilities.

Portrait of Frank von Orlikowski.

Hamburg, 19 December 2024

Author: Frank von Orlikowski

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