DMS is boring – Is that true?
The market for Enterprise Content Management (ECM) or Document Management Systems (DMS) has been around for more than 30 years and has always been about more or less the same things: File and document management, ERP and CRM integration, audit-proof archiving, contract management, invoice processing, document control, incoming mail processing, transaction processing, document creation via clauses or templates and much more.
Organisations typically choose a DMS system when they need to:
- Compliance with legal requirements, e.g. GoBD-compliant archiving
- Speed up search processes / save costs
- Digitise business processes
- Protect the environment / reduce paper
- Ensure access across multiple business locations
Technological developments and new challenges, such as the pandemic or the increasing threat from hackers, mean that new topics are constantly being added. These include, for example:
- Data protection and secure operation of IT environments
- Cloud operations
- Mobile Work
- Collaboration, cooperation, information sharing
- Internal / external information sharing
- Collaboration on documents
- Digital Signature
- Use of artificial intelligence
As a result, the demands placed on DMS and ECM systems have increased significantly in recent years – and so have the demands placed on product vendors.
Not least thanks to Microsoft 365, more and more new, exciting features and cloud operations are becoming a “must-have” requirement that many decision-makers in companies pay attention to when selecting systems and do not want to miss as part of their modernisation and transformation.