Shareflex Insights

Why Shareflex ECM Online for Microsoft 365? Because we know your Microsoft 365 can do more!

Episode 2: Shareflex ECM Online – Strategy and Positioning


In the second part of our blog series we focus on the strategy behind Shareflex and its positioning in the ECM environment. In addition, we will explain why the DMS market needs a solution like Shareflex and what the benefits are for both customers and sales partners.

27 February 2024 – Frank von Orlikowski

A network of clouds that represents the digital transformation to the cloud with Shareflex and Microsoft 365.
A network of clouds that represents the digital transformation to the cloud with Shareflex and Microsoft 365.

DMS is boring – Is that true?


The market for Enterprise Content Management (ECM) or Document Management Systems (DMS) has been around for more than 30 years and has always been about more or less the same things: File and document management, ERP and CRM integration, audit-proof archiving, contract management, invoice processing, document control, incoming mail processing, transaction processing, document creation via clauses or templates and much more.

Organisations typically choose a DMS system when they need to:

  • Compliance with legal requirements, e.g. GoBD-compliant archiving
  • Speed up search processes / save costs
  • Digitise business processes
  • Protect the environment / reduce paper
  • Ensure access across multiple business locations

Technological developments and new challenges, such as the pandemic or the increasing threat from hackers, mean that new topics are constantly being added. These include, for example:

  • Data protection and secure operation of IT environments
  • Cloud operations
  • Mobile Work
  • Collaboration, cooperation, information sharing
  • Internal / external information sharing
  • Collaboration on documents
  • Digital Signature
  • Use of artificial intelligence

As a result, the demands placed on DMS and ECM systems have increased significantly in recent years – and so have the demands placed on product vendors.

Not least thanks to Microsoft 365, more and more new, exciting features and cloud operations are becoming a ‘must-have’ requirement that many decision-makers in companies pay attention to when selecting systems and do not want to miss as part of their modernisation and transformation.

Shareflex® Documents


Document Management with SharePoint and Microsoft 365

With Shareflex Documents you get a tailor-made solution for process and document management with SharePoint and Microsoft 365.

  • ✯ Manage documents more efficiently
  • ✯ Simplify access and speed up searches
  • ✯ Increase productivity and save costs
The user interface of Shareflex Documents, the document management software with SharePoint Online and Microsoft 365.

Microsoft 365 – The Content AI Platform


Many of these DMS requirements are covered by Microsoft 365 by default. The global distribution, multitude of apps, features and connectors, incredible market presence, provision of a trusted cloud platform and commitment to GDPR compliance have made Microsoft 365 an integral part of many organisations’ daily lives.

Microsoft 365 describes itself as the world’s most powerful Content AI Platform. Every day, more than 1.6 billion documents (as of June 2023) are stored in Microsoft 365, and therefore SharePoint Online, by tens of millions of users. Microsoft 365 offers a cloud platform that covers almost everything, from document creation and editing to email management, collaboration, process automation, reporting, comprehensive AI support, and individual extensibility and customisation.

An overview of the various apps within Microsoft Content AI Services.

In addition, all data and documents are stored securely and compliantly in the Microsoft cloud. Microsoft 365 is therefore a powerful content AI platform that, with the right configuration and customisation, can meet a wide range of an organisation’s DMS requirements.

What it lacks, however, are out-of-the-box, quick-to-deploy solutions for document-centric business processes such as file management, contract management, document control or invoice processing.

Shareflex ECM Online – Document-centric solutions


With Microsoft 365, Microsoft offers a comprehensive content AI platform – but no ready-made and quickly deployable solutions.

This is exactly where the Shareflex ECM Online solution suite comes in. To illustrate this, let’s take a short trip into the world of document-centric business processes:

Document-centric applications such as contract management require a scalable application server, a database and storage for legally compliant document storage in the backend. They also need Office integration for document creation and collaboration, the ability to share these documents with colleagues or external stakeholders, and an engine for delivering management reports. AI support is also finding its way into contracts departments, for example, to automatically classify and extract a contract’s key metadata or to check content, such as contract risks.

The highlight: Microsoft 365 already offers all these features as standard, and as a Microsoft customer you are already paying for them!

And Shareflex builds on precisely this infrastructure. With Shareflex, you get out-of-the-box and quickly deployable document-centric solutions that seamlessly integrate into the existing Microsoft 365 environment:

In addition, the Shareflex solutions can be easily extended at any time:

  • Integration with existing ERP or CRM systems such as Dynamics 365 or SAP
  • Integration of digital signatures such as DocuSign or Adobe Sign
  • Document generation (clauses and templates)
  • DMS services such as OCR, barcode, split and merge, invoice reader

The solution engine: The Shareflex add-ons

All Shareflex solutions are based on the so-called Shareflex Add-ons – also known as the Shareflex ‘Solution Engine’. Each Shareflex solution is pre-configured on the basis of the add-ons and can be deployed in the customer’s Microsoft 365 environment via the ‘Provisioning’ module.

In addition, the Shareflex solutions can also be adapted to the respective – sometimes individual – requirements of the specialist departments using the no-code or low-code method with the help of the add-ons.

Overview of Shareflex add-ons, including Forms, Permissions, Flow, Notifications and Provisioning.

The modern platform for document-centric business processes – Efficient, flexible and cost-effective


Together with Shareflex ECM Online, Microsoft 365 becomes an efficient platform for document-centric business processes. And this at significantly lower overall costs compared to traditional DMS or ECM providers. So now there is finally a real alternative for all those who think forwards and not backwards and want to bring their company efficiently, flexibly and securely into the future. We are happy to help you with this, please contact us!

Graphic showing file folders, a laptop and figures searching for and managing documents.

Whitepaper: Document-centric business processes with Microsoft 365


Microsoft 365 as a platform for Enterprise Content Management

This white paper explains in detail what enterprise content management (ECM) involves. It also provides answers to the following questions: What are the advantages of ECM? When and why is ECM necessary? Is Microsoft 365 the right platform for ECM? Download now for free!

In the first part of our blog series ‘Because we know your Microsoft 365 can do more’, we explained the difference between traditional DMS/ECM systems and Microsoft 365. We took a look at the market, which has been established for more than 30 years, with the various vendors, compared the architectures and the operation of the systems, and gave a first insight into the DMS possibilities of Microsoft 365. We also addressed some common myths that still persist in the DMS and ECM industry. In the following, let’s look at the strategy behind Shareflex and how the product suite fits into the ECM environment.

Portrait of Frank von Orlikowski.

Hamburg, 27 February 2024

Author: Frank von Orlikowski

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